An Officer and a Gentleman: A Story of Grace

November 22, 2016 by Cindy Sanford

An Act of Mercy

prisoner and correctional officer

We never know when an act of mercy may not only be the right choice personally—it may even save a life. The following account, related to me by a young man serving time in a state prison, is one of the most remarkable examples of mercy and grace under pressure I've ever heard. And it occurred between two people often considered natural enemies: a prisoner and a correction's officer.

THE HOLE

'I had nothing to look forward to. So I made trouble for the officers. I flooded my cell. I broke windows. I gang-warred non-stop with them.'

Rubin* had been in prison for about ten years, the last six of which were in restricted housing—or as prisoners refer to it: The Hole. Rubin explained to me that he had reached a state of utter hopelessness: he could not even imagine an existence outside of a cage.

There was no loving family waiting for Rubin if he ever got out of prison. There never had been. He'd been raised in an abusive environment, and much of his life had been filled with trauma and loss. So whenever his anger and depression became unmanageable, it was easier to blame the officers for his problems.

"I was crazy," Rubin told me. "I was so angry from all that time in the Hole, and angry about everything that had happened in my life. I couldn't think straight anymore, and I had nothing to look forward to. So I made trouble for the officers. I flooded my cell. I broke windows. I gang-warred non-stop with them."

THE OFFICER

One day, while Rubin was up to his usual antics, Captain Smith came on duty. Since Rubin liked Captain Smith he usually dialed back his behavior on his shifts. But Rubin was so upset that evening, he made no attempt to conceal his roiling emotions. Eventually his behavior prompted some of the officers on duty to come to his cell and shackle him to his bed.

When a prisoner is restrained, Department of Corrections' policy mandates officers check on them every two hours. Adhering to policy, Captain Smith approached his cell with a few other officers and asked Rubin if he wanted something to drink. Rubin told him he did but warned him to "suit up." He wanted to put the officers through the extra trouble of putting on all the added gear. He told them that he could not guarantee their safety otherwise.

But Captain Smith chose not to bother with the protective gear. He walked in with the cup of water and handed it to Rubin, who promptly tossed it right into his face.

THE GENTLEMAN

As Rubin paused—and I tried to recover from my shock—his expression softened and a look of deep gratitude settled across his face. When Rubin spoke again, it was in hushed, respectful tones, like the reverent whisper one uses in church.

"All the officers were ready to come after me then," he said. "I don't blame them. I should have gotten another charge for what I did. But Captain Smith told them to back off. He wiped the water off his face and tried to calm himself down. Then he closed my door and returned a couple hours later."

"What did he do to you?" Clearly, there should have been serious consequences for Rubin's behavior.

"Nothing," Rubin said. "He talked to me. He asked me what was wrong and why I was behaving the way I was. We talked man to man. And for the first time since I was locked up, I could tell an officer cared. I wasn't just a nuisance. He saw me as a human being, even after I had done such a terrible thing to him. Shortly after that, I totally submitted myself to the Lord. I was ready to change. And part of the reason I try so hard to make good choices now is to honor Captain Smith."

Some moments are so special—some acts of mercy so breathtaking—that words are inadequate to describe the awe they leave in their wake.

NEVER FORGET

We both fell silent after Rubin finished his story. Some moments are so special—some acts of mercy so breathtaking—that words are inadequate to describe the awe they leave in their wake. I thought about all the stories I had been told over the years about officers, good and bad. But never had I heard a story like Rubin's.

Today Rubin is in general population in another prison, and a year has passed since I first heard his story about Captain Smith. Like Rubin, I will never forget him—even though we've never actually met. His Christ-like example will always remind me that mercy often bears a sweeter fruit than justice. Sometimes, it can even save a life.

*Names have been changed.

Story Disclaimer
Prison Fellowship is founded on the conviction that all people are created in God's image and that no life is beyond God's reach. To that end, we often share stories of lives that have been impacted by our work in prisons around the country. Prison Fellowship does not condone – or require full disclosure of - the crimes committed by those enrolled in our programs, and we take the repercussions of those crimes seriously. It is our sincere goal to present our content in a way that is sensitive to all concerned parties, while presenting examples of men and women who once broke the law, and are now being transformed and mobilized to serve their neighbors. If you have concerns about the content we share, please feel free to contact us directly.

ABOUT CINDY SANFORD

Cindy Sanford is the author of Letters to a Lifer: The Boy 'Never to be Released.' Visit her website at letters2alifer.blogspot.com.

BIBLES ARE NEEDED NOW MORE THAN EVER

Prisons across the country are on lockdown due to COVID-19, and Bibles are one of the only ways to still get hope behind prison bars. And nothing provides hope like the living Word of God. The demand for Bibles is at an all-time high. Will you help us meet the need? Please give generously today and your gift will be doubled thanks to a matching grant!

DONATE NOW

DID YOU ENJOY THIS ARTICLE?

Make sure you don't miss out on any of our helpful articles and incredible transformation stories! Sign up to receive our weekly newsletter, and you' ll get great content delivered directly to your inbox.

Your privacy is safe with us. We will never sell, trade, or share your personal information.

Filed Under: Feature Stories, Prison & Prisoners Tagged With: Cindy Sanford, Prison Fellowship, The Inspiration Series

SELECT A TOPIC

  • Advocacy & Reentry
  • Angel Tree
  • Families of Prisoners
  • Feature Stories
  • From the CEO
  • Hope Events
  • Inside Journal
  • Press Releases
  • Prison & Prisoners
  • Prison Fellowship Academy
  • Prison Fellowship International
  • Prison Fellowship News & Updates
  • Reentry
  • Second Chance Month
  • Uncategorized
  • Video
  • Warden Exchange

MOST POPULAR

Prison Fellowship Statement in Support of Religious Freedom for Incarcerated Individuals in Supreme Court Case

November 10, 2025

Loving Myself and Loving Others

November 7, 2025

Going Above and Beyond in Service of Veterans

November 5, 2025

LATEST VIDEOS

WATCH ALL VIDEOS